Mobile Communications

M.A. Consultants has provided consultancy & research to Mobile Communications companies since 1994.  Some of our Consultants have worked in this sector for even longer.

With vast experience in this industry and the ability to apply the knowledge gained in related areas, including Computer Services, Retail and Financial Services, we have been able to assist companies to develop and implement innovative solutions for their customers.

Examples of projects we could carry out for you:

• Researching your customers and identifying methods to assist you to reduce churn
• Identifying unmet needs and developing solutions to increase Average Revenue Per User (ARPU)
• Finding new partners to help you deliver elements of your service, e.g. repair or call centre operations
• Helping you to optimise your distribution channel and to increase sales of your products
• Training your staff on customer care in order to improve the customer experience and retention rates
• Identifying complementary products or services that would help increase your market share

We have carried out many similar projects over the years and we would be pleased to assist you in any way. 

For reasons of confidentiality we cannot provide details of these projects, however, references can be provided upon request.

Call us now, without obligation, to discuss your needs and how we can help you

01483 714964

Mike worked on a number of different projects for me. Mike always does an excellent job and over delivers on his promises. Mike's approach is always professional; his output is always useful and delivered in the shortest possible timescale. Mike will never take on a job that he is not 100% confident he can deliver on. I would not hesitate to engage Mike in the future for any consultancy or project work I need doing.